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Request a free quote
Request a free quote
Accepting bankcards - such as MasterCard® and Visa® - encourages consumer purchasing and stimulates customer impulse buying, which can help you grow your business. Non-cash purchase payment is an important option for both traditional and Internet businesses.
* In association with MasterCard® and Visa®, Ignite Payments is licensed to perform various duties on behalf of our member banks, including accepting merchant drafts, using agents and sales representatives to market our products and services, and providing outstanding customer service to merchants.
* ATM/debit cards provide merchants with an additional way to accept non-cash payments from their customers and capture impulse purchases. ATM/debit cards stimulate buying and are particularly useful for customers who do not have credit cards and would otherwise have to pay by check or not purchase at all.
* Non-cash payment options are a must for today's businesses, and bankcards are the most popular credit cards for customer purchases.
* Information about the MasterCard® and Visa® rules and regulations are available in the Ignite Payments Merchant Agreement.
Mymerchantoffice.com
Mymerchantoffice.com provides Ignite Payments merchants with:
- 24/7 online access to personalized account information
- 24/7 online customer service
Ignite Payments reinforces its commitment to its merchant's success. Our revamped, dedicated merchant Web site-Mymerchantoffice.com-allows business owners to access their merchant account information online and:
- Reconcile their deposits
- Retrieve their deposit information
- View detailed reports of their chargeback and retrieval histories
- Receive prompt answers to questions they submit via e-mail
The tools merchants need are only a click away at https://www.mymerchantoffice.com. To enroll in Mymerchantoffice.com, a merchant simply needs to:
- Key in a merchant number
- Enter either a tax ID number, a direct deposit account (DDA) number or a Social Security number
- Choose a password
Mymerchantoffice.com enrollees immediately enjoy the advantages of this powerful enhancement in their Ignite Payments partnership, 24 hours a day, 7 days a week.
Enroll today.
If you have questions about the Mymerchantoffice.com Web site or need help logging on, please contact the Ignite Payments Customer Service Department.
POS Help Desk
Ignite Payments merchants can always rely on representatives from the POS Help Desk to answer questions about their point-of-sale (POS) processing equipment, 24 hours a day, 7 days a week, in more than 140 languages and dialects.
* New Ignite Payments merchants can call the Help Desk for training instructions and assistance to operate their POS processing equipment, and all merchants can call when they need a terminal downloaded with a processing application.
* When merchants encounter a terminal challenge, the Help Desk troubleshoots the issue and, in most instances, can fix it over the telephone. If necessary, the POS representative sends replacement equipment the same day.
TeleCheck®
TeleCheck® is a check acceptance service that Ignite Payments offers through its alliance with TeleCheck® Services. TeleCheck® provides merchants with the largest, most sophisticated check acceptance system available today and stands behind the payment of any check it approves, which reduces risks to merchants and protects their businesses.
LinkPoint Secure Payment Gateway
LinkPoint Secure Payment Gateway is for start-up merchants who want to get online fast, as well as for merchants who already have a Web site and want a secure, fast and reliable e-commerce payment solution. The LinkPoint Secure Payment Gateway translates information from a merchant's Web site into a format that can be read by an electronic processing system to process transactions online.
E-commerce means new opportunities and responsibilities for merchants. The LinkPoint Secure Payment Gateway offers merchants the protection of 128-bit Secure Sockets Layer (SSL) encryption, as well as state-of-the-art fraud-protection features, including:
- Fraud screening of each transaction prior to submission for authorization.
- Additional protection during authorization through Address Verification Service (AVS) and card verification value 2 (CVV2).
- Protection from repeated fraud through the blocking of:
- Specific credit card numbers
- Internet protocol (IP) addresses
- E-mail addresses
- Individuals by name
- Purchase values in excess of a threshold dollar amount
TeleCharge
TeleCharge offers simple and very cost-effective access to credit card processing by providing point-of-sale processing for small office, mobile services, home-based businesses and direct marketing businesses.
* TeleCharge merchants complete a sales receipt, manually imprint the credit card slip and process a charge against the customer's bankcard through the toll-free telephone authorization line. Ignite Payments then deposits the funds directly into the merchant's checking account. Although a manual imprint is not required, merchants should keep an imprinted sales receipt for their records.
* Designed specifically for small and home-based businesses, network marketers, and sales personnel, TeleCharge offers these important benefits:
- 24 hour, automated toll-free access
- Very cost-effective processing fees
- Easy approval from any touch-tone telephone
- No equipment or software requirements
- Selling easily from any location--no imprint or signature required
IVR
Interactive voice response allows merchants access to their deposit history, order merchant statements, and it connects them to the voice authorization center. This system also allows merchants to request that their reports get faxed or mailed.
Loss Prevention
Ignite Payments addresses the key issues of both traditional and Internet merchants, including fraud, loss prevention and chargebacks.
* The company's state-of-the-art security measures-including its LinkPoint Secure Payment Gateway, which uses encryption and Secure Sockets Layer (SSL) technology-protect all merchant and payment information.
* These security measures, including Address Verification Service (AVS), can be customized for any size business. The company performs numerous fraud checks to determine common patterns, while allowing merchants to lock out specific credit card numbers and Internet protocol (IP) addresses. Merchants can also create a negative file of high-risk consumers and/or card numbers.
Merchant rewards
Fraud-prevention Services
State-of-the-art online payment gateways, such as the LinkPoint Secure Payment Gateway, enable merchants to process transactions securely over the Internet, which merchants need to access today's extensive global e-commerce marketplace. Secure online payment gateways and sophisticated encryption technology make credit card fraud increasingly difficult.
* Fraud-prevention services and features, such as Address Verification Service (AVS), help verify street numbers before the merchandise is shipped. CVC2 (MasterCard®) and CVV2 (Visa®) are new card verification and validation methods designed to minimize Internet and mail order/telephone order fraud. These methods allow greater security when merchants process transactions where the customer's credit card is not present, and they are some of the security measures available that can help you prevent fraudulent credit card purchases and save your business money.
Purchasing Cards
More companies today authorize and control corporate purchases by placing purchasing cards in the hands of their employees. Increase customer loyalty and achieve preferred supplier status by offering processing capabilities specifically tailored to their corporate needs. Purchasing card acceptance provides value-added service to your customers.
* Ignite Payments offers the Business Connect Plan, which provides a cost-saving solution for companies that use purchasing cards to buy supplies and services from other vendors. The service itself is a software package that streamlines the internal ordering and payment process in business-to-business (B2B) purchase card transactions. Ignite Payments merchants reap an enormous benefit by accepting these cards as it helps improve their accounts receivable because they are normally paid within 48 hours of the transaction, reduces their paperwork, and helps give them tighter controls over their customer retention.
* The Business Connect software provides multiple prompts for added levels of discount information and security, including the merchant name, tax identification number, merchant type, merchant category code, purchase amount with sales tax, sales tax amount and customer code.
* Ignite Payments offers three purchasing card payment solutions that enable suppliers to accept all major purchasing cards from their buyers. Merchant suppliers also benefit from Ignite Payments's 24/7 customer support.
Purchasing Cards Level II
The Level II application provides corporations with more control over the purchasing process by capturing and transmitting additional information. These added data elements include:
- Separate purchase and sales tax amounts
- Customer code/number (e.g., an accounting code or purchase order number)
- Tax ID
- Merchant type
- Merchant category code (MCC)
Purchasing Cards Level III
LinkPoint Purchasing PC Level III is a software application that allows suppliers to provide line-item detail to corporate customers, operates in the Windows environment, and enables suppliers to navigate through the order-entry and payment process. Detailed data reports provide a concise review of transaction activity.
LinkPoint Purchasing PC Level III features:
- Incorporates Windows 3.1 user-friendly interface with point-and-click functionality (Windows 2000, Windows 98 and NT compatible)
- Captures level II- and level III-enhanced data for MasterCard, Visa and American Express, which includes-for level II-sales tax amounts, purchase order number (i.e., an accounting code, customer code) and-for level III-line-item detail records, including discount amounts, freight, duty, codes, descriptions and other identifiers.
- Facilitates simplified data entry
- Allows the importing and exporting of transaction, customer and product files
- Creates a detailed order summary
- Includes card-swipe capability for walk-in customers
Chargeback and Retrieval Department
The Ignite Payments Chargeback and Retrieval Department defends its merchant's rights by making sure that the MasterCard or Visa dispute resolution guidelines have been met when the cardholder-issuing banks send us transaction receipt requests and contested transactions.
* The Chargeback and Retrieval Department protects our merchants and reaches favorable resolutions for them. To achieve this, the department reviews the merchant's responses to transaction requests and contested transactions for completeness and proper documentation.
LinkPoint Central
First Data Global GatewaySM, Central provides one secure location where merchants can manage everything related to transaction processing, from running secure transactions or setting up their Web sites to run transactions. With First Data Global GatewaySM, Central, merchants can review transaction reports, get technical support and help.
First Data Global GatewaySM, Central incorporates two of the main processing products, First Data Global GatewaySM, Basic and Virtual LinkPoint, and makes them easily accessible in one central location.
Click here for demo.
* Virtual LinkPoint empowers merchants with the Internet equivalent of a point-of-sale (POS) terminal and software without the hassle or expense of hardware/software maintenance. Ideal for the merchant who requires a PC-based solution, Virtual First Data Global GatewaySM, enables merchants to process credit card transactions via any Internet-connected computer. Its innovative system processes customer orders received from a Web site, telephone, fax, mail or e-mail, then generates sales, returns, real-time authorizations and reports through the First Data Global GatewaySM, Secure Payment Gateway.
*First Data Global GatewaySM Basic is a payment-posting tool that uses HTML. Ideal for merchants with Web sites, First Data Global GatewaySM, Basic HTML script can be easily integrated to enable secure payment processing to the LinkPoint Secure Payment Gateway. In addition, First Data Global GatewaySM Basic supports sales, returns, real-time authorizations, purchasing cards and real-time reports.
* First Data Global GatewaySM, Central also supports First Data Global GatewaySM VirtualCheck, a value-added enhancement that allows merchants to accept
VirtualCheck
LinkPoint VirtualCheck is a value-added enhancement to LinkPoint Select API, LinkPoint Basic and Virtual LinkPoint, which allows merchants to accept and process electronic check payments using Secure Sockets Layer (SSL) encryption. LinkPoint VirtualCheck transactions are captured through the LinkPoint Secure Payment Gateway, and check batches are automatically presented for settlement each day. The check processing system debits the customer's checking account via the automated clearing house (ACH) and then transfers the funds to the merchant's direct deposit account.
| FEATURES | ADVANTAGES |
|---|---|
| Deposits funds into the merchant's direct deposit account within five to seven business days | Faster access to cash |
| Notifies merchant of a returned check within two to four days | Quicker notification of returned checks than conventional means |
| Resubmits returned checks automatically | Automatic redeposit saves time |
| Captures and processes data in a secure environment | Comfort of knowing customer data isn't compromised |
| Provides real-time reports | View check transactions online in real time |
| E-mails notification of a transaction's acceptance (optional) | Customer quickly notified that transaction was accepted |
Using LinkPoint VirtualCheck Through LinkPoint Basic
LinkPoint VirtualCheck can be easily integrated into a merchant's Web site along with the HTML script used for LinkPoint Basic. Customers electing to pay for goods or services by check are prompted to enter check information into a simple browser-based form. The check transaction data is stored in the LinkPoint Secure Payment Gateway for processing, and the merchant's online reports are updated in real time.
Using LinkPoint VirtualCheck Through LinkPoint Select API
LinkPoint Select API allows electronic check acceptance to be integrated into the merchant's Web site. Customers electing to pay for goods or services by check are prompted to enter check information into a form created and maintained on the merchant's Web site. Check data is sent to the LinkPoint Secure Payment Gateway through an SSL connection for processing, and the merchant's online reports are updated in real time.
Using LinkPoint VirtualCheck Through Virtual LinkPoint
The merchant can enter check information through the VirtualCheck Sale screen. Data read from the customer's check is keyed by the merchant into a simple browser-based form on an Internet-connected computer. The check transaction data is stored in the LinkPoint Secure Payment Gateway for processing, and the merchant's online reports are updated in real time.
LinkPoint AIO
The LinkPoint AIO supports the complex processing demands of todays merchants with a sophisticated all-in-one solution. Its state-of-the art technology addresses the full range of payment capabilities, including multiple merchant applications and identifications. The high-performance LinkPoint AIO delivers quick transaction times and superior reliability to merchants customersall at an affordable price.
An intuitive ATM-style interface makes the LinkPoint AIO easy to learn and easy to use. Its screen-addressable keys and dedicated function keys offer more selections with fewer steps. Its high-speed, integrated thermal printer streamlines sales, installation and everyday merchant operation. Compatible with many industry-standard peripherals, the LinkPoint AIO provides maximum versatility at the merchant site.
Click Here Apply for Linkpoint Terminal
| FEATURES | ADVANTAGES |
|---|---|
| Superior reliability |
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| Unbeatable performance |
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| Maximum merchant efficiency |
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| Versatility at the merchant site |
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| Compact design |
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| Advanced fraud prevention |
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Eclipse Terminal
TeleCheck and Ignite Payments offer the Eclipse payment terminal, the latest in high-tech non-cash payment acceptance. Designed by transaction processing experts, the Eclipse terminal makes all types of payment transactions easier.
The Eclipse terminal processes a variety of non-cash transactions in one integrated package. Merchants no longer need several terminals to process and authorize checks, credit and debit cards, and electronic benefits transfer (EBT) transactions, because the Eclipse does it all. The Eclipse terminal is the enabler for the TeleCheck Electronic Check Acceptance (ECA) service, which converts paper checks into electronic transactions and automatically deposits the funds directly into a merchant's account. As an added bonus, the Eclipse has a built-in receipt printer, so no additional equipment is needed.
| FEATURES | ADVANTAGES |
|---|---|
| Supports all noncash payment options, including checks, credit and debit cards and EBT transactions | Single solution for all payment needs |
| Built-in inkjet receipt printer | Practical, durable and compactly designed to reduce countertop "footprint" |
| Large, backlit touch-screen display window | Allows for a user-friendly interface and exceptional visibility, even in low light |
| Imaging capabilities | Enables merchants to process checks without identification in most cases |
| Speeds checkout using risk-assessment capabilities | Instantly authorizes checks |
| Converts paper checks into electronic transactions with added precision, reducing the risk of error and fraud. | Sate-of-the-art check reader |
| Automatically collects and inputs data from credit cards and driver's licenses, reducing procedural errors | Dual-track magnetic stripe reader |
| Full reporting capability. | Provides easy access to all payment information, including totals and details |
| Stores up to 300 check transactions and 300 card transactions | Greatly reduces closing-frequency requirements |
Warranty
In addition to Ignite Payments International's standard warranty package, a one-year membership in the Ignite Payments Merchant Club allows vendors to enjoy the benefits of free service, parts, labor and guaranteed equipment replacement within 24 hours due to fire or theft.
LinkPoint Terminal
The next generation in point-of-sale (POS) terminal technology is the LinkPoint Terminal. The LinkPoint Terminal offers increased transaction capacity, more memory, enhanced functionality and a heightened level of security with password protection against unauthorized downloads-all at an affordable price.
The LinkPoint Terminal's state-of-the-art technology successfully meets the heavy demands of today's merchants. Color-coded screen-addressable keys and a two-line, 20-character backlit display offer more selections with fewer steps. Clearly labeled dedicated function keys make terminal operation quick and easy. Its serial ports are compatible with several industry-standard peripherals and include a printer port and two additional ports for PIN pads, check readers, bar-code wands and other devices.
| FEATURES | ADVANTAGES |
|---|---|
| High performance at an affordable price | Better merchant profit margins and sales opportunities; superior reliability |
| Password protection from unauthorized downloads | Increased merchant retention and tracking |
| Supports multiple languages | Market expansion opportunities |
| Market expansion opportunities Compact design for base or wall mounting | Wall-mount capability eliminates counterspace clutter |
| Easy-to-read, two-line, multilingual backlit display | Better merchant understanding and more flexibility |
| Clearly labeled dedicated function keys to process standard transactions | No need to refer to the overlay for standard transactions; easier to locate the desired transaction on the keyboard |
| Three green screen-addressable keys | Increased convenience in selecting desired options for transactions and local functions |
| Single keyboard overlay | No need to produce and stock separate overlays for different industries |
| Preprint and predial capability | Faster overall transaction times from card swipe to receipt printing |
| Transaction security via manager password | Flexibility for the owner or manager to control access to certain sensitive transaction information |
Warranty
Standard 18-month warranty
LinkPack 3000
LinkPoint International combines the technology of the LinkPoint 3000 and the PrintPoint 3000 in the LinkPack 3000, a comprehensive integrated transaction processing tool designed to meet the heavy demands of today's merchants. With the LinkPack 3000, merchants enjoy-in one convenient, affordable package-the increased transaction capacity, enhanced functionality and heightened security of the LinkPoint 3000, along with the ease of use and high performance of the PrintPoint 3000.
Click Here Apply for Linkpoint Terminal
| FEATURES | ADVANTAGES |
|---|---|
| High performance at an affordable price | Better merchant profit margins and sales opportunities; superior reliability |
| Password protection from unauthorized downloads | Increased merchant retention and tracking |
| Supports multiple languages | Market expansion opportunities |
Compact design for base or wall mounting | Wall-mount capability eliminates counterspace clutter |
Easy-to-read, two-line, multilingual backlit display panel | Better merchant understanding and more flexibility |
Clearly labeled dedicated function keys to process standard transactions | No need to refer to the overlay for standard transactions; easier to locate the desired transaction on the keyboard |
Three green-colored screen-addressable keys | Increased convenience in selecting desired options for transactions and local functions |
Single keyboard overlay | No need to produce and stock separate overlays for different industries |
| Preprint and predial capability | Faster overall transaction times from card swipe to receipt printing |
| Transaction security via manager password | Flexibility for the owner or manager to control access to certain sensitive transaction information |
| Provides credit authorization and draft capture, plus ATM/debit and check guarantee | One device provides all standard processing options and needs |
| Calculator function | Basic calculations can be performed directly via the keyboard, eliminating the need to have a separate calculator on hand |
| Modular peripheral support allows connectivity to other manufacturers'products (printers, PIN pads, check readers, etc.) | Compatibility to products that the merchant may already be using increases the sales opportunities |
| High-speed printing (20 lines per second) | Faster transaction time |
| Thermal printer technology | Prints crisp, legible receipts and reports quickly, reliably and quietly |
| Simple drop-in paper-loading system | Virtually eliminates paper jams |
| Small footprint and wall-mounting capability; modular design compatible with several point-of-sale (POS) terminals | Eliminates counterspace clutter |
| Configuration button accesses easy-to-follow printer-settings menu | Simplifies printer configuration |
| Steady green LED indicates device is ready to print; flashing green LED warns user of a printer problem | Straightforward way of troubleshooting issues |
| Thirteen international character sets | Prints receipts in different languages |
First Data® POS Value Exchange ℠
First Data® POS Value Exchange℠ is designed to replace an electronic cash register with a point-of-sale (POS) computer system, that will help you successfully manage inventory, control costs, maintain the highest quality customer service, and make superior business decisions. With this unique combination of a PC, inventory management software and a payment processing system, you can harness the power of three industry leaders: First Data, Microsoft and Hewlett-Packard.
Challenge
Nowadays customers expect flexible and easy shopping experiences. Businesses therefore are persistently exploring ways to reduce the time spent on store operations and focus more on better customer service at reduced operating costs. Point-of-Sale (POS) terminals offer a unique solution for consumers looking for flexible shopping experiences and enterprises looking to reduce costs and maximize space. Moreover, it also assimilates with your back-office functions and offers flexibility for prospective improvements.
Solution
The First Data POS Value Exchange solution modernizes your store operations and assists in superior management of nearly every aspect of your business. As a specialized merchant you acknowledge the fact that shoppers hate to wait. Our reliable and efficient POS Value Exchange℠ solution not only ensures convenience to customers but also helps in store planning, equipment installation and maintenance. By integrating payment processing with back-office tools you free up time to concentrate on your customers and create more personalized services which in turn greatly enhance customer satisfaction and retention.
How First Data POS Value Exchange Computer System Works
The POS Value Exchange solution includes three retail-designed components: a Hewlett-Packard retail-hardened personal computer at the point-of-sale powered by an Intel® processor. Microsoft Dynamics Point of Sale software package leveraging Microsoft technology that manages inventory and customer management, and a First Data system that facilitates you to process an array of payment types. In addition, you can also use the intuitive Microsoft wizards for the speedy implementation of the software and get your store up and running smoothly. They are exclusively used in Retail and convenience stores excluding petroleum.
Industries Served
- Retail
- Convenience store (without petroleum)
Benefits
Help Your Business
- Accelerate checkout time to improve customer service and enhance the shopping experience with built-in transaction processing
- Check prices inventory accessibility and stock location with convenience
- Formulate customized sales programs to drive store traffic.
- Eradicate time-consuming, paper-based monitoring.
- Reduce the amount of time spent on store operations.
- Quick cashiers regarding cross-sell and up-sell opportunities for better average ticket sale.
- Keep an eye on customer visits and purchase histories to offer more customized service
- Classify sales trends in every department and category to optimize stock level.
Help Your Customers
- Increase the range of available payment options.
- Get professional and customized services.
Features
- Product support from reliable companies.
- Touch screen technology.
- Real-time, customizable sales activity and inventory reports.
- Retail-tested hardware for the finest performance in the most challenging locations.
- Automatically produce purchase orders based on reorder points and restock levels
Mobile Payments
Why Us ?
- Secure Mobile Transaction Processing.
- Make more sales.
- Lower cost swipe rates.
- Real-Time Processing.
- Easy to use and set up.
Empowering Payments Anywhere
Ignite Payments is the perfect Point of Sale(POS) Software for any merchant conducting business in a mobile environment. With Ignite Payments, empower your phone to accept payments; transforming your everyday phone into a complete wireless Credit Card Terminal.
Hassle Free
Installation couldn't be easier! Wirelessly download Ignite Payments Mobile Payment Solutions, enter your merchant profile, and you are up and running in a matter of minutes. Ignite Payments Smartphone Edition can be installed on most Android™ 1.5+, Apple® iOS®, BlackBerry® 4.1+, Windows Mobile® 5.0+ and J2ME™ devices.
Practical
Ignite Payments eliminates the need to carry a phone and a POS terminal. True to the name of the software, you will be able to accept credit card payments Anywhere, Anytime.Lower your processing cost with a swiped rate with the optional Blue tooth printer/MSR.
Ignite Payments industry specific software is customized for the following industries: Retail, Restaurant, QSR, Towing, Limo/Taxi, and Delivery.
Capture and download mission critical business data above and beyond traditional credit card data such as invoice number, employee number, tips, tolls and more! QuickBooks® users can import data from the ComsGate® Payment Gateway, eliminating time-consuming data entry.
Value Added Services
Our services let you multiply your sales; accept credit cards; ATM/debit cards and checks; expand your customer base; and increase your cash flow.
- Process All Cards.
- Accept Checks.
- Process credit cards over the telephone.
- PIN-secured and signature debit.
- Electronic benefits transfer (EBT).
- Gift cards, purchasing cards (levels II and III).
- All Web-based, e-commerce transactions.
- Get help 24/7.
- Accept purchasing cards
- Reduce Chargebacks
- Reduce losses
- Protect yourself from fraud
Ignite Payments provides a wide range of value-added and cost-effective products and services.
