How do you return money: To do a refund with a Transaction Management terminal is very simple. The procedure is the same as a sale after you put your terminal in return mode by pressing the return key on the terminal display.
How do you do a void: A void can be done the same day the transaction has been run before the batch has been closed. If you press void on the keypad the procedure will be the same as a sale. There should be facility to recall transaction history. Transaction Management terminal should retain its transaction history for up to three months. Your payment gateway will keep an indefinite, detailed transaction history from the first transaction you run.
Your terminal will print a deposit report each night when it closes, and all internet payment gateways are set up to send you an email with each order and an end of day closing report. You should know as how long until the money reaches the bank. All terminal funds are deposited in about 24-48 hours after the batch has been closed. Internet payment gateway accounts will take an additional one day to reach your bank account.
A monthly statement is generated that is detailed with your daily batches and all you rates and fees. You will receive this on a monthly basis. On line reporting is available, ask you representative for details. Batch information, deposits and chargeback information and statements can all be viewed.
